Thursday, September 10, 2015

What can conservation learn from fashion marketing?

By Alejandra Echeverri and Andrea Echeverri

For those of us who are concerned about the environment, our minds spin all day thinking: how can we make life better for the diversity of human and non-human life on this planet? And by that we mean, how do we make people use less water, buy less stuff, take public transit rather than drive, donate more money to conservation of endangered species, etc.?

This is still a challenge for those of us who work in conservation and this is why people like me (Alejandra) do what we do, because we believe that the world would be a better place if we could address those questions better. But for those of us who work in fashion marketing, like me (Andrea), getting people to care about fashion is the easiest part. The challenge is to innovate and re-launch products that have short life spans so that they seduce costumers each time while providing continual profits.

Innovation is required in the fashion industry and conservation. Firstly, conservation campaigns need to get the attention of broader audiences, not only the attention of those who already care. Campaigns should induce attitude changes toward the environment and hopefully induce behavior changes. Tree-hugging-style campaigns (that are currently massively communicated) are not sufficient, because they portray an image that is not representative of most people, appealing only to a subset (generally, upper middle class, often white and already left-leaning). Secondly, fashion-marketing campaigns need to be innovative in multiple ways: by designing and manufacturing new products (product innovation), re-branding to meet consumer expectations, and re-shaping consumer experience (from the in-store experience to online shopping experience).

Here we compare a few examples of what usually constitutes a “good conservation campaign” and a “good fashion campaign”:

Conservation:

  • Evoke positive emotions: Use popular, charismatic species such as elephants, tigers, and pandas that serve as symbols to stimulate conservation awareness. This generates emotional responses (see tiger picture).
  • Evoke negative emotions: By inducing fear, sadness, and amplifying the risks, people will think twice about their actions. Sometimes negative frames are more persuasive than positive frames (Example: “animals are not clowns” shown in picture).
  • Send a simple message that calls for a single and doable action: For example: “Turn off the lights! It all adds up!”
  • Be smart about peer pressure: Try to reinforce norms that people in the audience are already following: like recycling being perceived as a good thing to do.

Wildlife trust of India and Hard Rock Café campaign to save tigers.

Acçāo Animal and Liga Portuguesa dos Direitos campaign raising awareness on using animals in circuses




Fashion:
  • Understand the demographics of your potential costumers: Understanding the gender, age, race, location, income, etc. of potential costumers is crucial for orienting campaigns to specific groups (see Rihanna's picture). 
  • Seduce costumers:  In fashion marketing we need to get costumers to want to look like or “be like” the person we are showing. A good way to think about this is to imagine the customer and think: who is this person? What does this person like? After knowing this, the campaign should accentuate the attributes that are most important to this customer. For example, if we were trying to sell toys for kids that are purchased by parents, we would have to entice two kinds of costumers: the kids and the parents. We could do this by making sure that the product fits with what kids like (e.g., shape, colors), but we need to make sure that the product fits with what parents care about (e.g., safety concerns, price). Campaigns need to accentuate both.
  • Use icons to validate the products: Let’s say we are selling sports equipment. Sales will increase if a famous sports icon shows that he (or she) is using such equipment. Just like Lionel Messi validating Adidas’ soccer cleats after he was named the best soccer player in the world in 2010 (see Messi's picture).
  • Think seasonally: Marketing products seasonally is one of the big keys in fashion marketing. First, it allows for a turnover, but second it is tuned to peoples’ current needs. For example, advertising sandals during the summer makes a lot more sense than advertising them during the winter. 


Rihanna for Dior 2015 "Secret garden campaign" conveying a sense of mystery and strength (crowd: strong and powerful women >30 yrs-old).

Messi for Adidas

We each came up with four topics that matter for different kinds of campaigns, but we both agree that our lists are not exhaustive and could have more information. Nevertheless, our lists are long enough to illustrate our point: We think very differently about what constitutes a good campaign.

Now, the interesting questions are: Who is doing a better job? Who is getting more attention? Conservation campaigns or fashion campaigns? It is not an easy question to answer, but if we look at the top 25 most popular magazines in the U.S. last year as an indicator of consumerism and success of campaigning and advertising, we find that only one magazine talks about nature (national geographic magazine), and six are fashion magazines. 

So….what can conservation learn from fashion marketing?


  • We should recognize that there are different kinds of audiences with different needs and expectations. Advertising professionals call this market segmentation. Conservation must study those different audiences and target campaigns to each one of them. We think they currently target a very broad audience, and campaigns are not really connecting with everyone. Some try to be more targeted (like LEAF program) but for the most part they are too broad. 
  • Conservation campaigns should appeal to self-esteem and self-actualization needs. This means campaigns should be directed so people feel like they can get attention and recognition from others by behaving in certain way (like not wearing fur in the following picture). People should feel like they are capable of improving themselves and reaching a fuller potential. This is only possible if positive images are shown.




Charlize Theron for Peta raising awareness on fur by sending a positive message


  • We should identify "conservation-icons" and use them to validate people’s engagement in pro-environmental behaviors, as well as to inspire other people to act in different ways. We could also use current fashion icons to leverage conservation campaigns as long as they are interested and capable of discussing sustainability issues.

Dr. Wallace J. Nichols modeling for Nautica


Dr. Wallace J. Nichols raising awareness on ocean conservation


















Dr. Wallace J. Nichols is a marine biologist and a Research Associate, at the California Academy of Sciences who is a conservation icon and a fashion icon

Maybe if we start applying some of the fashion marketing principles in conservation, we can get more people to care for the environment. In a time where environmental attitude change is urgent, we imagine the potential benefits of implementing some of these ideas -- they just might work!

Alejandra is a PhD student in Resource Management and Environmental Studies at UBC, and Andrea works as a marketing coordinator for AVON Colombia.


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